Faqs

We always procure the cake from the top and renowned bakeries in the town. This is something that can help us ensure that the customer gets the best quality cakes with a consistent taste. We also give the promising delivery quality of the products when you order it from us.

We do provide you with Midnight delivery. The Midnight delivery time ranges from 11:00 p.m. and 11:59 p.m. We are trying our best to deliver, even at 23:59. It is always advised to get the Midnight orders placed on time. However, you have to pay the extra charges of around rupees 250 for the Midnight delivery.

We do not attempt to deliver again. However, we will call the call recipient and take ideas for knowing if we can deliver the order to the neighbors or any nearby place. If we are unable to do so, we will ask for the order's cancellation, and in that case, No refund will be made because the product will be perishable. We deliver only cakes, chocolates, and flowers, all of which become perishable by placing the order.

Sometimes we get a large number of orders for the delivery during the particular time slot. In that case, we have to keep it disabled to prevent taking any more orders. If you find the time slot for the day, you will have to contact our customer support.

The delivery charges are different depending upon the location. When you're providing the pin code of the delivery address, our websites will be showing us the delivery charges for the particular location. Usually, it will be the tension between 0 and 300 rupees.

There will be no involvement of the hidden charges for your processing it with us? The Purchase is listed for all the items. You can also get all-inclusive prices that will also be exactly what you need to pay. Delivery charges are sometimes extra. However, it is dependent on the location and the other parameters.

We always cover the urban areas of around 500 cities of India. The cities we consider ours within the first, second, and third tier. That said, our team members always make sure that they are committed to the services that can be likely. Some of them are like the delivery time slots, delivery charges, expected time, and more than that. You can also get the delivery cities page checked to find out the city's choice that you have to make.

Yes, we will always work to give the same day orders available at the fixed time on a particular day. However, we always advise our customers to place the same day order. This will help eradicate the delivery problem. If you place the order later, then there would be fewer chances of finding the available time for the delivery.

You can cancel the order 24 hours before the delivery time. After that, the order cancellation request will not be accepted. If you are placing an order cancellation beyond the time within 24 hours of ordering time, then the order cant is available for the cancellation, and there will be no refunds given to you for the same. For canceling the order, you have to send us an email with the order ID from the same email address that you had used for placing the order.

Once you get the request done for the cancellation of the items, it will take a maximum of one or two business days for the cancellation of the order and initiation of the refund. For that, you will also be getting the notification via email. If you have paid online for the order, it sometimes takes around 7 of 14 days for the respective banks to process the refund. However, you can always stay in touch with the bank directly. In case you see that there are delays post the confirmation or cancellation of the different, you can get in touch with the bank.

Unfortunately, the out of stock products are not available for sale. So it won't work out.

You can shop by providing just the email address. It is not necessary to always have an account for shopping and purchasing the items. However, it is always recommended to create one. When you're creating one of your accounts, you can get a personalized shopping experience and services. Some of them are also inclusive of better recommendations, saved addresses, and quicker checkout.

You can apply for the multiple payment options that can range from credit card, net banking, debit card from all the major banks.

You can rest assured that we will always open. The trusted payment gateway is always open for the week and also makes use of the secured encryption Technology for keeping the transaction details confidential at all times. You can also be sure that we will always be accepting the payments using the visa, Maestro, Mastercard, and American Express. However, for the non-Indian customers, we can give the options for PayPal as well.